Cart(0)
1. Introduction and Scope
  • Commitment to Privacy: The Platform is committed to protecting user privacy in compliance with GDPR, CCPA, and Indian IT Act provisions.
  • Scope of Policy: This Privacy Policy applies to all users of our website and app, detailing how we collect, use, and protect personal information.
2. Data Collection Practices
  • Types of Data Collected:
    • Personal Data: Names, email addresses, payment information (processed securely), and location data where required.
    • Usage Data: IP address, device information, interaction logs, and other data collected via analytics tools.
    • Cookies and Similar Technologies: Use of cookies for functionality, analytics, and personalization. Allow users to control cookie preferences.
  • Data Collection Purpose: Explain that data is collected for processing transactions, improving services, and personalizing user experiences.
3. Data Usage
  • Purpose of Data Use: List all purposes for which personal information is used, including processing payments, providing access to purchased content, sending account-related updates, and enhancing user experience.
  • Legal Basis for Processing: State compliance with relevant laws (GDPR, CCPA, Indian laws) and user consent where applicable.
4. Data Sharing
  • Third-Party Service Providers: Explain that data may be shared with secure third-party services for processing payments, hosting, and analytics. State that these providers adhere to data protection standards.
  • Legal Requirements: Specify that data may be shared to comply with legal obligations or respond to government requests.
5. Data Security
  • Security Measures: Describe technical and organizational measures in place to protect personal data, such as encryption, access controls, and secure servers.
  • No Guarantee of Complete Security: While we take security seriously, acknowledge that no method of transmission over the internet is fully secure.
6. Data Retention
  • Retention Periods: Specify that data is retained only as long as necessary for the purposes outlined, or as required by law.
  • User Rights to Deletion: Users may request deletion of their data upon account closure, subject to legal requirements.
7. User Rights and Controls
  • Access and Correction Rights: Users may access, update, or correct their personal data via account settings.
  • Data Deletion and Portability: Users have the right to request data deletion or data portability under GDPR and similar regulations.
  • Opt-Out Options: Provide users with options to unsubscribe from marketing communications.
8. Children’s Privacy
  • COPPA Compliance: State that the Platform does not knowingly collect personal information from children under 13 in compliance with COPPA.
  • Parental Controls: Specify any controls or limitations available for users under 18.
9. Cross-Border Data Transfers
  • Transfer of Data: Explain that user data may be processed outside their home country, in compliance with data protection laws, and outline measures taken to ensure data protection.
10. Changes to the Privacy Policy
  • Policy Updates: State that the Privacy Policy may be updated periodically, with notices provided to users via in-app or website notifications.
11. Contact Information
  • Privacy Support Contact:
    info@penastory.com
    9908227530
     
    SPOC Name: Surya Teja Nimmagadda
     
    SPOC Address: Flat no 102, Balaji grand, Block A, Bandlaguda jagir, Hyderabad 500086.