Scope: These Terms and Conditions govern the use of [penastory] (the “Platform”) for purchasing and reading ebooks through our website and mobile application. By accessing the Platform, you accept and agree to these terms.
Binding Agreement: Accessing or using any part of the Platform constitutes your acceptance of and agreement to abide by these Terms and Conditions.
Modification Clause: The Company reserves the right to modify or revise these terms at any time, with notice provided via in-app notifications, website banners, or emails. Continued use of the Platform after such modifications implies acceptance.
2. Definitions
Key Terms: Define “Platform,” “User,” “Content,” “Pay and Read Model,” “Account,” etc., to provide clarity and avoid ambiguity.
3. User Eligibility and Account Creation
Age Restrictions: Specify that users must be at least 13 (COPPA-compliant) and must comply with Indian laws if applicable.
Account Security: Users must provide accurate information and maintain confidentiality of their login credentials. Users are responsible for all activity on their accounts.
Account Termination: The Platform reserves the right to suspend or terminate accounts due to breaches of these terms or any illegal activity.
4. License and Use of Purchased Content (“Pay and Read” Model)
License Terms: A limited, non-exclusive, non-transferable license is granted to users to access and read purchased ebooks. This license is for personal use only.
No Resale or Redistribution: Users may not reproduce, distribute, or resell purchased content.
Access Terms: Users have indefinite access to purchased ebooks, subject to the Platform’s continued operation and account compliance with these terms.
5. Payment Terms (“Pay and Read” Model)
Single Purchase Requirement: Each ebook requires a one-time payment for access. There are no recurring charges or subscriptions unless explicitly stated.
Payment Process: Accepted payment methods include credit/debit cards, digital wallets, and other payment gateways. Users are responsible for maintaining accurate payment information.
Transaction Security: Payments are processed through secure third-party providers; we do not store sensitive payment data.
6. Refund and Return Policy
No Refunds for Digital Content: All sales are final. Refunds are not typically provided once an ebook has been accessed unless due to technical errors or duplicate purchases.
Technical Issues: If access issues arise due to technical problems, users may contact support. The Platform will assist but is not liable for device incompatibility.
7. Prohibited Conduct and Platform Usage Rules
No Unauthorized Access: Users may not use bots, scraping tools, or any software to gain unauthorized access or extract data from the Platform.
No Harmful Activity: Users are prohibited from actions that could harm the Platform, including reverse-engineering, malware distribution, or modifying content.
8. Intellectual Property Rights
Ownership of Content: The Platform and its licensors retain all rights, title, and interest in the content. Users do not own the intellectual property but hold a limited license to view it.
Infringement Penalties: Unauthorized sharing, downloading, or copying of content may result in account suspension and legal action.
9. Third-Party Services and Links
Third-Party Responsibility: The Platform may include links to third-party websites; we do not endorse or assume responsibility for the content on those sites.
10. Limitation of Liability and Warranties
No Warranty for Platform: The Platform is provided “as is” and “as available.” We disclaim any warranties, including implied warranties of fitness and merchantability.
Liability Limit: To the fullest extent permitted by law, the Platform disclaims all liability for damages resulting from use of the Platform, including errors, interruptions, and data breaches.
11. Governing Law and Jurisdiction
Choice of Law: Specify that the laws of India or the US (depending on user location) govern these terms, excluding conflicts of law.
Dispute Resolution: Users agree to resolve disputes via arbitration in a neutral location.
